About us
URANUS GROUP
TICKETING – HOTEL BOOKINGS – TOUR SERVICES
TICKETING – HOTEL BOOKINGS – TOUR SERVICES
A lot of people have no idea how travel agents work and how they can help. We clear up some of this confusions by explaining things about what we do. Think of a travel agent as your tour guide that will lead you to the perfect vacation.
Uranus Group Do Not Cost You More – We basically earn our living by the commissions paid directly from the airlines, hotel suppliers, cruises, sightseeing and rental cars…
Operating for over 10 years
Satisfied clients
Customer rating
Uranus Group Not Pushy – Any good travel agent knows it’s not about making the sale, it’s about creating happy clients. Happy clients become fans of our company, come back to us every year and recommend our company to others. Most travel agents rejoice when we can save our clients’ money with a great deal. We make our recommendations based on the specific needs and requests of our clients. We don’t base our recommendations on industry sales incentives or bonus gifts. If we know of a better room or experience that will enhance our client’s family vacation, we’ll suggest. We just want our clients to make the best informed decisions to get the most value for their vacation.
Uranus Group Have a Special Rates – Travel agents are privy to special flight prices, special hotel and cruise cabin rates that consumers will never find online themselves. This feature alone will save you money. Beyond pricing, good travel agents have the buying power to get extra amenities like ship board credits or insider tours that can also enhance your family’s vacation.
Travel Agents Save You Time – Time in our most precious commodity and yet so many people are willing to waste it. HOURS can be spent properly researching a vacation. With the amount of conflicting information available online, it’s easy to quickly get overwhelmed and confused. Many times, the questions perplexing travelers are one that agents can answer right off the top of our heads thanks to our years of experience. If you have detailed questions or need to plan a complicated itinerary, we do all the work for you. We can make the international phone calls to get your questions answered. We know who and how to reach out to in order to get the job done, saving you hours of frustration
Uranus Group Understand the Fine Print – Most people don’t bother reading any of the fine print terms and conditions of their travel documents until it’s too late. This is what “trips” them up (pun intended) and costs them big bucks in the long term. Even if folks do stop to read it, they fully understand all the implications. Travel Agents are well versed in these rules, terms and conditions. We can help navigate and protect your family and investment.
Uranus Group Protect You – Most DIY vacation planners don’t realize that medical insurance usually does not cover your family while on vacation out of area or especially overseas. Many foreign countries will take your passport if you are admitted to a hospital and will expect payment in full for any treatment or surgery prior to discharge. A good travel agent will make sure you have the proper peace of mind with the right travel insurance to keep your family safe and protected.
Uranus Group Have Contacts – We invest our own money and especially our time to travel and visit the destinations we recommend. Sure, we experience new travel options and learn about destinations. The most important reason why we make this professional investment is for the opportunity to meet face to face with the right important industry contacts. These important connections truly benefit the vacation experience our clients ultimately enjoy. We know exactly who to speak to in order to make special requests for our clients. This could mean things like connecting rooms, welcome gifts or advanced restaurant reservations. These relationships have proved priceless in emergency situations.
Uranus Group Prevent Hassles – Most DIY travel people don’t realize if there is a HUGE difference between great value and the cheapest price. For example, you may pay a really low price for your family’s flight but that doesn’t mean you’ll make your connecting flight. This could result in an unexpected camp out at the airport terminal and the out of pocket loss for the vacation days you’re missing. A good travel agent know certain airport require longer connection times than others to prevent problems. This is just one of many examples that “trips” up online travel shoppers and may explain so many of the unnecessary rants on travel review websites.
Uranus Group Work As Your Troubleshooter – No matter how much you prepare, sometimes unexpected “stuff” happens while you’re on vacation. When you book with a travel agent, they are with you every step of the way. We are your personal advocate. If you run into any issues, your travel agent can make calls and usually fix the situation so you don’t have to waste valuable vacation time problem solving. We usually know who to call and how to ask for the right solutions many times exceeding your expectations.